Support your patient-centered care goals with our PFE checklist guides.
• Low-cost subscription
• Brand as your own
• May customize content
PROBLEM:
Nothing in life prepares patients and families to navigate health care – and it’s not easy!
Approximately 80 million people in the US are caregivers to loved ones with complex medical concerns
Their well-intentioned but spotty training means patients may not be consistently supported with best practices
SOLUTION:
With simple, friendly guidance, equip patients and families to partner with you for best care.
HOW?
Share our “how to” checklist guides
Friendly tone, quick “one-pager” format — a good patient experience!
Brand as your own
Edit as you wish (subscription includes all content files)
Low-cost subscription
No need to invent the wheel, either.
Use our Implementation Guide – included with your subscritiption – with dozens of very simple, ways to use and share our PFE tools.
NO MATTER WHERE YOUR PATIENTS ARE IN THEIR HEALTH CARE JOURNEY, OFFER PRACTICAL GUIDANCE IN KIND AND SIMPLE TERMS

Planning a hospital stay? In hospital?
Share these simple steps to prepare for a planned stay, how to support good communication, safeguard care – and when to get a nurse!

Planning care after hospital stay?
Help patients and “Care Partners” prevent a hospital “round trip.” Share small details with planning checklists that make a difference!

All Alone in a hospital stay?
When loved ones can’t be bedside, share these these tips with them for supporting hospital care and good, helpful comunication with staff.

Heading to an Emergency Room?
Share tips on how to prep for emergency care, help reduce their loved one’s anxiety, and support good communcation with staff.

Pregnant! Planning a hospital delivery?
Share how a mom-to-be will benefit from knowledgeable and engaged Care Partners during pregnancy, childbirth and recovery.

Looking for care options? Diagnosis?
For everyone’s peace of mind, share key questions to ask for every diagnosis. Guidance for 2nd opinions is valuable, too.

Facing surgery and recovery?
Every sugery carries risk. Ensure your patients feel fully informed about every surgery. Offer simple to-do’s and questions to ask.

Searching senior residential options?
Show your care and share key screening questions for a decision: guidance for quality and safety, fit for needs.
Simple messaging, friendly tone, helpful tools
All content is written at the 6th-grade literacy level or below, formatted in “bite-size” sections for ease of use. The friendly, conversational tone puts patients and families at ease. Simple, practical “hands on” tools, such as this fillable medication record, are also included.
Content that conforms to quality standards in
patient-centered care:
AMA Literacy guidelines
AHRQ Engagement Guidelines
Medicare Engagement Goals
NQF Patient Safety Guidelines
QSEN Core Competencies
Meaningful Use
Joint Commission “Speak up” Campaign
The Moore Foundation Engagement Roadmap

Expand your safety net of care
“Will help me better support my mother.”
“So useful as a caregiver whose parent is going to the hospital so often, and as a professional who helps caregivers with information all day long.”
Your subscription fees will go to good use!
Research and development of additional Checklist Guides, which we share with subscribers for the life of their subscriptions.
Our Care Partner Advocate Fund for professional advocacy support for underserved patients with complex and serious health care challenges.
Community Education program, currently covering 40 markets, with educators and lively presentations on the “how-to’s” of navigating health care.